General terms and conditions

Our privacy policy

Maia Marketing AB, hereinafter referred to as “we”, “our” or “Maia Marketing AB” is responsible for the processing of personal data according to the principles described on this page. Maia Marketing AB is the data controller for the processing of personal data that takes place, among other things, when we provide digital marketing services and when visiting the maiamarketing.se website. In this privacy policy, we explain when and how personal data is processed, the legal basis the processing takes place and how we view the storage and protection of this data.

When processing of personal data takes place

For you to use our websites, purchase our digital marketing services, attend webinars, subscribe to our newsletter or contact us, we need to process personal data about you. Maia Marketing AB collects and processes personal data about you when you visit one of our websites, apply for a job with us, visit one of the events we organize, subscribe to newsletters, enter into an agreement with us regarding the services we provide or otherwise contact us. The data is collected to conclude and fulfill agreements, enabling us to provide services, offers and information. In some cases, we may also collect and update address information via third-party services.

What personal data is processed

For you as a website visitor:

Maia Marketing collects information when you visit our websites. We do this in order to understand how the websites are used and to improve their content and appearance. The information collected is primarily non-identifying information of the type normally sent by browsers when a website is visited. Your IP address is in some cases considered personally identifiable information that we process in order to review the use of our services.

Data being processed:
  • Type of browser
  • Type of operating system
  • IP address
  • Language preference
  • Referring website
  • Date of the visit

If you use forms on the websites to contact us or subscribe to our newsletter, we also need to process:

  • Name
  • E-mail address and/or telephone number
  • Your activity on our website

For you as a customer:

Maia Marketing AB processes information about you as a customer in order to fulfill agreements, enable delivery and maintain communication.

The data processed are:
  • Customer number
  • Company name
  • Organization number
  • Address
  • Telephone number
  • E-mail address
  • Which quotes, contracts and products you are linked to
  • Invoices issued and their payment status

As a rule, we have several contact persons for you as a customer. In this case, we also process data for each contact person:

  • Name
  • Position/title
  • E-mail address
  • Telephone number
  • Address
  • Which reports the person is the recipient of

For those who are looking to work with us:

Our recruitment is done through a web-based tool where you as a job seeker are welcome to submit your CV as a general application or for a specific advertised position.

The data being processed:
  • Name
  • E-mail address
  • Telephone number
  • Date of birth
  • Position applied for
  • CV
  • Personal letter

Legal bases for processing your personal data

Maia Marketing AB bases the processing of your personal data on a number of legal grounds.

Performance of contracts:

We process your personal data in order to enter into and fulfill our obligations in a contract. For example, to be able to send out the right reports to the right people, to be able to invoice and communicate with the parties involved in a project. We also process your personal data in order to follow up on transactions and agreements.

Balancing of interests:

In some cases, we process your personal data based on a balance of interests. For example, to be able to contact you with offers, carry out sales activities and follow up after the contract has ended.

Legal obligation:

In some cases, Maia Marketing AB has a legal obligation to process your personal data. This applies, among other things, to be able to fulfill legal requirements under the Accounting Act (1999: 1078).

Consent:

In exceptional cases, Maia Marketing AB processes your personal data after consent. Examples of this are when we publish images and videos on our social media in connection with our events where you as a participant are identifiable, when you subscribe to our newsletter or contact us through the contact form on our website.

Who can have access to your personal data

Your personal data will be processed by Maia Marketing AB. In addition, your personal data may be shared with trusted third parties who process personal data on our behalf. These companies then act as data processors. For example, your personal data is processed by data processors who carry out our invoicing and auditing, and by IT and system suppliers who provide technical infrastructure or other technical services. Maia Marketing AB and our suppliers and partners primarily process your personal data within the EU/EEA. If your personal data is processed outside the EU/EEA, Maia Marketing AB will ensure that such transfer and processing takes place in a secure manner and in accordance with applicable law.

How we protect your personal data

Maia Marketing AB implements ongoing security measures to protect your personal data. We protect databases and internal systems with firewalls, passwords and, where applicable, two-factor authentication. Only a few users have direct access to the databases and we monitor internal systems for signs of intrusion attempts and the like.

How long we keep your data

The basic principle is that Maia Marketing AB will never save your personal data for longer than is necessary to fulfill the purposes stated in this privacy policy. The exception is if we need to save the data for longer to comply with other legal requirements or to safeguard our legal interests, for example if there is an ongoing legal process. Maia Marketing AB deletes personal data regarding customers who no longer have any active agreements after 25 months. In other cases, data is deleted 25 months after the last interaction has taken place.

Your rights

As a data subject, you have the right to request deletion or rectification of your data under certain conditions. You also have the right to object to Maia Marketing AB’s processing and to withdraw consent. To contact us about your rights, simply use the contact form on our website.

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Changes to the privacy policy

Maia Marketing AB may change its privacy policy at any time and will give reasonable notice when a change is imminent.